about htd privacy policy

Our Policy

Healing the Divide uses its best efforts to respect the privacy of its online visitors. At our site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means that we do not require you to register or provide information to us in order to view our site. Healing the Divide only gathers personally identifiable data, such as names, addresses, zip/postal codes, e- mail addresses, etc., when voluntarily submitted by a visitor. For example, personally identifiable information may be collected in order to respond to a stated desire to volunteer time to Healing the Divide, or to make a financial donation online. This information is used solely by Healing the Divide or other entities involved in the operation of this site for internal purposes. Healing the Divide lists are never sold to third parties. We will only share personally identifiable information with third parties when (i) the person submitting the information authorizes us to share it; (ii) sharing the information is a necessary operation of the site, for instance, to process a credit card transaction, or (iii) we are required to by law. Healing the Divide has no control over or responsibility for the data collection and use practices of third parties that process online donation credit card transactions.


Is My Credit Card Information Secure?

We care about the safety and security of your transaction. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. The companies we work with to process credit card transactions also use high grade encryption and security protocols. Contributions may also be made by calling 212-673-0228.


Is My Personal Information Secure?

Yes. The same high grade encryption and https security protocols used for financial transactions on our site are used in collecting personal information.


We Care About Doing It Right

In addition to maintaining privacy and security controls over information you share with us, Healing the Divide works to accurately process your contribution information. During business hours, staff is available to answer questions about your financial donation at info@healingthedivide.org or call us at 212-673-0228.
Healing the Divide employs error checking procedures to make certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems. Independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site.


How Do We Use "Cookies"?

Visitors should be aware that non-personal information and data may be automatically collected by Healing the Divide's Website through the use of "cookies." "Cookies" are small text files a website can use to recognize repeat visitors, facilitate the visitor's ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor's system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. Healing the Divide uses "cookie" technology only to obtain non-personal information from its online visitors in order to improve visitors' online experience and facilitate their visit within our site.


Note to Parents on Our Privacy Policy

Healing the Divide welcomes children to learn more about our organization and, where appropriate, find opportunities to serve their communities through Healing the Divide's volunteer activities. However, we encourage this only with their parent's knowledge and supervision.
Thank you for visiting our site. Please contact us should you have any questions about the operation of the site.

Revised August 4, 2004.